If you're looking to expand your sales into new markets, there's one big question you need to ask: Do I build a direct sales presence or use a distributor? Each method has its own advantages and disadvantages, but we will build a strong case for using one method over the other in almost every case.What..
Customer Service Tips – How to deal with angry customers
Are you ready to learn how to keep every guest happy? It starts with making sure that your managers are thoroughly trained in every position within your restaurant. They need to know all the functions, so they can intervene if someone gets sick, or if sales are higher than expected.The manager needs to be highly..
3 benefits of appointing a customs broker
For many people, hiring a customs broker can mean an increased cost. However, if you outline the benefits of an agent's services, you will know that this cost is nothing compared to the number of benefits they can offer you.Mentioned below are just three of the many reasons why you should hire a broker when..
Customer service
Crystal City Framing is a successful small business in an area outside of Washington, D.C. in the United States. Paul and his assistant, Joe, have a loyal client base. Although there has been an economic downturn and the closure of many small businesses, Crystal City Framing continues to thrive. What is the secret of their..
How to take customer service to the next level
Customer service is a major aspect of the business. Without it, or if it is severely lacking, the business will end up with a bad reputation and a declining customer base, especially with the increased use of social media where customers share both positive and negative reviews.Word of mouth marketing is very popular, thus customer..
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